Paul Mallen

Prior to joining Amalgamated, Mr. Mallen held senior level positions with other consulting and financial services firms. He was a Managing Director at FTI Consulting and a Senior Manager at Deloitte, where he led numerous teams as a merger and acquisitions specialist.  His career also included his role with Citibank in the Acquisition Finance and…


Deborah Largoza

Deborah lends extensive clinical and business expertise to her role and direct experience in key service areas including utilization management, care management and population health management. She has held executive roles with leading healthcare organizations including: Vice President, Clinical Operation at Agilon Health; Vice President, Operations at Southcoast Health Network; Executive Director, Clinical Operations at…


Ellen R. Dunkin, Esq.

Directly prior to joining Amalgamated Life in 2012, Ellen served as Senior Vice President and Associate General Counsel and Director of Risk Management with the Crump Group, Inc. (New York, NY), where she was also the chief architect and director of a company-wide enterprise risk management program. She also held roles as: General Counsel, Director…


Victoria Sartor

In addition, as part of her role, Vicki is responsible for coordinating efforts to produce periodic financial projections and pricing proposals for other companies within the Amalgamated Family of Companies. Her responsibilities also consist of management and oversight of various Finance Departments, including: Corporate Financial Reporting, Statutory Financial Reporting, Fund Financial Reporting, Budget & Cost…


Bernard M. Bettencourt, Jr.

Dr. Bettencourt has held several different medical leadership positions in both payer and provider organizations.  In these roles, his responsibilities include developing and implementing population health, care management and utilization review programs, coding, medical auditing and documentation improvement.  Additionally, he implemented a system-wide hospital based physician advisory services; value based contracting and other reimbursement models,…


Joel V. Brill, MD FACP

Dr. Brill is Board Certified in Internal Medicine and Gastroenterology and has held management positions with several managed care companies. He was the Deputy Medical Director for the BFCC.NCC-QIO oversight project, serves on the Editorial Advisory Board for several journals, and was the co-founder of the AGA Center for GI Innovation and Technology. Dr. Brill…


John A. Thornton

John joined Amalgamated Life in 2008 in his current role. He came to the Company with over 20 years of experience in insurance sales and marketing. His career includes 16 years serving at CIGNA, where he transitioned from group insurance to health insurance as CIGNA’s Vice President of Sales. He also served as National Sales…



In the past few weeks there have been numerous restrictions placed on businesses throughout the United States. Many states and localities across the country have enacted temporary restrictions on non-essential business operations, requiring millions of workers to stay home. Amalgamated Life Insurance Company, which is based in New York, is considered an essential business and therefore is not subject to these temporary restrictions.

However, in an effort to protect the health and safety of our employees, their families and communities, we have taken a series of company-wide actions, across all Amalgamated Family of Companies locations, to implement work from home and other flexible arrangements where feasible. Despite these changes, we will continue to provide you and your members with the customer service levels you have come to expect from us prior to the coronavirus outbreak.

We are diligently working with our partners and vendors to utilize our remote capabilities and infrastructure. We are also in constant communication with UPS and the USPS to stay informed of any potential changes in service. For the duration of this state of emergency, Amalgamated Life Insurance Company will comply with any required Notice Obligations by emailing and/or mailing notices to all consumers.

If you have any questions or concerns please reach out to your Amalgamated Family of Companies representative or our customer service center at: 914-367-5000. They are well-prepared to answer your questions and can address your specific needs.