John A. Thornton

John A. Thornton serves as Executive Vice President of Sales and Marketing at the Amalgamated Family of Companies. In this role, he has broad responsibility for the sales and marketing functions of Amalgamated Life Insurance and the other companies within the family. Additionally, as a member of the organization’s Executive Committee, he is actively involved in the operations, oversight and direction of the organization.

John joined Amalgamated Life in 2008 in his current role. He came to the Company with over 20 years of experience in insurance sales and marketing. His career includes 16 years serving at CIGNA, where he transitioned from group insurance to health insurance as CIGNA’s Vice President of Sales. He also served as National Sales Manager with Metropolitan Life, a role in which he oversaw the development, introduction and management of an investment-sensitive life insurance product.

Since joining Amalgamated, John has led the organization through significant growth and development phases. He was a driving force in the expansion of the Company’s voluntary worksite product line, its geographic expansion, growth of the Company’s sales force, and a major branding campaign. As a result of these factors and his effective sales management, the company has enjoyed significant increases in its product sales.

In addition to his sales and marketing role, as a member of the Executive Committee, John’s input has contributed to important operational efficiencies, board developments, compliance matters and overall gains in performance and brand reputation.

John holds a Bachelor of Science degree in industrial relations from Le Moyne College in Syracuse. He is actively involved in the industry and serves as an industry thought leader authoring articles for leading trade publications and frequently serving as an expert source for trade, business and news media.


In the past few weeks there have been numerous restrictions placed on businesses throughout the United States. Many states and localities across the country have enacted temporary restrictions on non-essential business operations, requiring millions of workers to stay home. Amalgamated Life Insurance Company, which is based in New York, is considered an essential business and therefore is not subject to these temporary restrictions.

However, in an effort to protect the health and safety of our employees, their families and communities, we have taken a series of company-wide actions, across all Amalgamated Family of Companies locations, to implement work from home and other flexible arrangements where feasible. Despite these changes, we will continue to provide you and your members with the customer service levels you have come to expect from us prior to the coronavirus outbreak.

We are diligently working with our partners and vendors to utilize our remote capabilities and infrastructure. We are also in constant communication with UPS and the USPS to stay informed of any potential changes in service. For the duration of this state of emergency, Amalgamated Life Insurance Company will comply with any required Notice Obligations by emailing and/or mailing notices to all consumers.

If you have any questions or concerns please reach out to your Amalgamated Family of Companies representative or our customer service center at: 914-367-5000. They are well-prepared to answer your questions and can address your specific needs.