Valerie Sweeney, RN

Ms. Sweeney is the Director of the Nurse Call Center at Amalgamated Medical Care Management where she has served since January 2014. She brings to her position over 25 years of clinical management, as well as nursing experience. She also has extensive practice management experience and almost 40 years of clinical nursing experience in Cardiac, Telehealth and Community Health Nursing. She formally participated as a member of the STAAR (State Action on Avoidable Rehospitalizations) programs at local area hospitals, Lahey Clinic and Saints Memorial Hospital. Ms. Sweeney has presented a number of training programs to local community and health care institutions regarding cardiac health and issues on aging. She holds an Associate of Science (AS), Registered Nursing/Registered Nurse from Valencia College and a Bachelor of Science in Business Administration and Management from Franklin Pierce College.

In the past few weeks there have been numerous restrictions placed on businesses throughout the United States. Many states and localities across the country have enacted temporary restrictions on non-essential business operations, requiring millions of workers to stay home. Amalgamated Life Insurance Company, which is based in New York, is considered an essential business and therefore is not subject to these temporary restrictions.

However, in an effort to protect the health and safety of our employees, their families and communities, we have taken a series of company-wide actions, across all Amalgamated Family of Companies locations, to implement work from home and other flexible arrangements where feasible. Despite these changes, we will continue to provide you and your members with the customer service levels you have come to expect from us prior to the coronavirus outbreak.

We are diligently working with our partners and vendors to utilize our remote capabilities and infrastructure. We are also in constant communication with UPS and the USPS to stay informed of any potential changes in service. For the duration of this state of emergency, Amalgamated Life Insurance Company will comply with any required Notice Obligations by emailing and/or mailing notices to all consumers.

If you have any questions or concerns please reach out to your Amalgamated Family of Companies representative or our customer service center at: 914-367-5000. They are well-prepared to answer your questions and can address your specific needs.