Ms. Shaffer has 16 years of Managed Care Experience with over 25 years of clinical experience. She became the Director of Case Management at Amalgamated Medical Care Management in 2008. Prior to joining Amalgamated Medical Care Management, she served at Ullicare for four years and Cigna for six years as a lead Case Manager. Her other professional roles include that as an Assistant Nurse Manager for a 42-bed acute hospital unit and clinical liaison for an acute inpatient rehabilitation unit. Ms. Shaffer has been a Certified Case Manager for over 20 years. In 2013, she won the “Case Manager Leadership Award” from Dorland Health Platinum awards.