{"id":4529,"date":"2025-07-08T14:45:28","date_gmt":"2025-07-08T18:45:28","guid":{"rendered":"https:\/\/www.amalgamatedbenefits.com\/amalgamated-life\/?p=4529"},"modified":"2025-07-08T14:45:29","modified_gmt":"2025-07-08T18:45:29","slug":"shedding-light-on-the-customer-experience-in-insurance","status":"publish","type":"post","link":"https:\/\/www.amalgamatedbenefits.com\/amalgamated-life\/shedding-light-on-the-customer-experience-in-insurance\/","title":{"rendered":"Shedding Light on the Customer Experience in Insurance"},"content":{"rendered":"

In its 2024 Global Benchmark Report, Smart Communications provides insight into the \u201cCustomer Experience in Insurance.\u201d The report sheds new insights into what experience insurance customers are receiving and what they want.<\/p>\n

Key Findings<\/h2>\n