{"id":1647,"date":"2020-01-06T09:00:47","date_gmt":"2020-01-06T14:00:47","guid":{"rendered":"https:\/\/www.amalgamatedbenefits.com\/amalgamated-employee-benefits-administrators\/?p=1647"},"modified":"2022-08-03T21:29:15","modified_gmt":"2022-08-03T21:29:15","slug":"why-accuracy-really-matters-in-health-claims-adjudication","status":"publish","type":"post","link":"https:\/\/www.amalgamatedbenefits.com\/amalgamated-employee-benefits-administrators\/why-accuracy-really-matters-in-health-claims-adjudication\/","title":{"rendered":"Why Accuracy Really Matters in Health Claims Adjudication"},"content":{"rendered":"

Having cost-effective healthcare depends on insurance claims being managed properly. Too often, claims are rejected due to their improper handling in the claims adjudication process. That is where the insurer\u2019s payment of a member\u2019s claim is determined. An insurer can deny a claim based on different reasons.<\/p>\n

\"A<\/p>\n

The Insurer\u2019s Determination of Payment<\/h3>\n

A claim can be denied based on a determination that the claim is not reimbursable under the insured\u2019s plan, the claim was not coded accurately, the procedure was deemed not necessary, and\/or errors in the insured\u2019s\/patient\u2019s name, member ID number and\/or plan number, among other reasons. Sometimes, an insurer will not deny a claim, but will reduce the payment if it is determined that the billed service wasn\u2019t appropriate for the diagnosis and procedural codes. Improper processing and claims adjudication can lead to excessive delays in receiving payment, when appropriate.<\/p>\n

TPA\u2019s Role in Accurate Health Claims Adjudication<\/h3>\n

To avoid improper handling of a claim and the costs associated with unpaid or reduced claims, it is important to work with an experienced third party administrator (TPA) with a proven track record in health claims adjudication. A qualified TPA will deploy advanced software to promote fast and accurate claims adjudication. They will also ensure their adjudication of claims is in full compliance with related benefit rules. Further, where very high medical claims are involved (i.e., for complex medical cases, critical injuries or chronic illnesses), the TPA\u2019s medical management team with the clinical expertise will work closely with the insured\u2019s\/patient\u2019s medical team for a thorough review of the patient\u2019s history and to examine the claim\u2019s associated medical documentation. The TPA will identify if an insured is covered under more than one Plan and will coordinate benefits as necessary, to assure that individuals receive the maximum payment against their claims.<\/p>\n

In addition to these tasks, the TPA\u2019s comprehensive process will encompass:<\/p>\n